Dining Room Supervisor - Nursing Home supervises the employees and activities of a nursing home dining room. Ensures proper food quality and oversees dining room cleanliness, set-up, and maintenance. Being a Dining Room Supervisor - Nursing Home may require a high school diploma. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
We are seeking a dedicated and experienced Dining Room Supervisor to oversee the daily operations of our dining room and ensure exceptional customer service. The ideal candidate will have previous experience in a supervisory role within the hospitality industry and possess strong leadership skills.
Responsibilities:
- Manage and coordinate the daily operations of the dining room, including seating arrangements, food and beverage service, and cleanliness
- Train and supervise dining room staff, ensuring they adhere to company policies and provide excellent customer service
- Monitor inventory levels and order supplies as needed
- Address customer complaints and resolve issues in a timely and professional manner
- Ensure compliance with health and safety regulations
- Collaborate with the kitchen and bar staff to ensure smooth operation and timely service
- Assist in creating and implementing new policies and procedures to improve efficiency and customer satisfaction
- Attend meetings and participate in decision-making processes related to the dining room operations
- Other duties as assigned
Qualifications:
- 2 years of experience in a supervisory role in the hospitality industry
- Strong leadership and communication skills
- Excellent customer service skills
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of health and safety regulations
- Flexible schedule, including evenings, weekends, and holidays
- High school diploma or equivalent; additional certification in hospitality management is a plus