About Terryberry
We are Terryberry, the recognition and engagement
company that ignites employee success. While we
have been in the business of employee recognition for
100 years, we are entering one of the most exciting
times of our history as we transition to an employee
engagement SaaS led organization. We are
headquartered in Grand Rapids, MI; with locations
throughout North America and the UK. Are you
interested in joining a dynamic growth company
which has a real purpose?
Terryberry Careers
Customer Success Manager
Responsibilities
• Design annual survey plan for customers, accounting for their
Terryberry is looking for a dynamic customer-focused
individual to join our Customer Success Team and work
directly with our Be Heard Customers. Be Heard is
Terryberry’s Employee Engagement Survey solution that
collects engagement metrics and delivers business
intelligence to our customers. In this role, you will partner
with customers to design their annual survey plans, provide
support and reporting, ensure contract renewal, and identify
opportunities for growth within existing relationships. Ideal
candidates will be service and sales focused with excellent
verbal and written communication skills, advanced computer
skills, and a high comfort level talking and consulting with
existing customers.
Email your resume to careers@terryberry.com