Customer Success Associate jobs in Delaware

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Customer Success Specialist
  • HEXACT
  • Wilmington, DE FULL_TIME
  • We are looking for an experienced Customer Success Specialist who will work directly with our English-speaking customers all over the world.

    Main responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.

    Job Details

    Work type: Full time

    Job responsibilities

    • Respond to customer queries via email and chat
    • Provide detailed information about the products
    • Listen to customer issues and provide adequate solutions
    • Keep the record of customers and follow-up with them on a timely basis for a better customer experience
    • Maintain a good relationship between customers and the company
    • Communicate effectively with the IT team.

    Required qualifications

    • Proven customer support experience in the tech industry
    • Excellent written and verbal knowledge of English
    • The flexibility to work according to US hours
    • Excellent problem-solving skills
    • A positive attitude and the ability to build relationships with clients.

    All interested candidates are welcome to apply by sending their CVs to hr@hexact.io


    PERKS AND BENEFITS

    Benefits of working at Hexact

    Aside from the potential to join the movement and contribute to the global future of data and AI. At Hexact we value our employees financially, physically, and emotionally.

    Medical Insurance

    Annual Salary Review

    Days Off

    Teambuilding and Corporate Events

    Flexible Working Schedule

    Training Package

    Stock Options

    Annual Bonus

    Lucky Carrot

    Tea, Coffee and Refreshments

    Reward Systems

    Staff Referral Program

  • 6 Days Ago

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Manager, Customer Success
  • Humana
  • UNKNOWN, DE FULL_TIME
  • Become a part of our caring community and help us put health first The Manager, Customer Success is responsible for member retention through active engagement with high-risk members. The Manager, Cust...
  • 18 Days Ago

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Entry Level Customer Success Specialist
  • Reynolds and Reynolds
  • Wilmington, DE FULL_TIME
  • As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 50-70 automotive dealerships in a defined area. Functioning as a consultant, you wil...
  • 25 Days Ago

R
Client Success Associate (Entry level, Remote)
  • RemoteWorker US
  • Wilmington, DE FULL_TIME
  • Job DescriptionJob DescriptionOUR HIRING PROCESS:We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every huma...
  • 3 Days Ago

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J.P. Morgan Wealth Management - Customer Success Manager -Vice President
  • JPMC Candidate Experience page
  • Wilmington, DE FULL_TIME
  • The J.P. Morgan Wealth Management Client Platforms & Experiences organization is accountable for championing end-to-end client experiences for our Wealth Management clients across both our managed and...
  • 1 Month Ago

J
J.P. Morgan Wealth Management - Customer Success Manager -Vice President
  • JPMorgan Chase
  • Wilmington, DE FULL_TIME
  • The J.P. Morgan Wealth Management Client Platforms & Experiences organization is accountable for championing end-to-end client experiences for our Wealth Management clients across both our managed and...
  • 1 Month Ago

T
Customer Success Associate
  • TMG
  • San Jose, CA
  • Job Description Job Description Are you someone who is looking for a fresh start? A new challenge? An opportunity to lea...
  • 6/11/2024 12:00:00 AM

A
Customer Success Associate
  • All Building Cleaning Corp
  • Miami, FL
  • Were seeking a positive, personable customer success representative for a rewarding career opportunity! Youll connect wi...
  • 6/11/2024 12:00:00 AM

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Customer Success Associate
  • YCharts
  • Chicago, IL
  • Position: Customer Success Associate Location: Chicago, IL - Hybrid or Remote (EST, CST time zones) In Office Requiremen...
  • 6/10/2024 12:00:00 AM

A
Customer Success Associate, Retail & Hospitality
  • Attensi
  • Boston, MA
  • 👋 We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception i...
  • 6/10/2024 12:00:00 AM

B
Customer Success Associate I
  • Bunzl Plc.
  • Glendale, CA
  • The Customer Success Associate I is responsible for delivering optimum service and a positive customer experience. The A...
  • 6/9/2024 12:00:00 AM

H
Customer Success Associate (Technical Product Solutions)
  • HPS, Inc.
  • West Deptford, NJ
  • HPS, Inc., The Company: HPS, Inc., a leader in seal design and supply, is seeking a mid-level Customer Success Associate...
  • 6/9/2024 12:00:00 AM

O
Customer Success Associate
  • O'Neil Digital Solutions
  • Los Angeles, CA
  • Job Description Job Description SUMMARY The Customer Success Associate's priority is to support the day-to-day managemen...
  • 6/8/2024 12:00:00 AM

A
Customer Success Associate - Supply Chain
  • Alarm.com
  • Vienna, VA
  • POSITION OVERVIEW A rapidly growing, entrepreneurial technology company, Alarm.com is seeking a Customer Success Associa...
  • 6/8/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$57,266 to $73,248

Customer Success Associate
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022