Customer Service Team Leader jobs in Vermont
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
Assistant Customer Service Team Leader Office
- Price Chopper Supermarkets-Market 32
-
South Burlington, VT
FULL_TIME
-
Salary: $16.00- $24.50
Summary
To be the advocate for our guests and consistently meet our guests’ expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for supervising the Guest Service area.
Essential Duties And Responsibilities
Include the following. Other duties may be assigned. Responsible to greet, make eye contact and “Thank” each guest that you service. Responsible for delivering a friendly, helpful, easy, and safe shopping experience, that meets our guests’ expectations. Responsible for projecting oneself in a professional manner in accordance with our dress code and personal grooming policy. Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures. Responsible for the supervision of the Guest Service area. Responsible for the maintenance of all cash controls related to sales, currency, miscellaneous sales, and miscellaneous income. Responsible for the accurate processing and reporting on daily/weekly cash and sales activities. Responsible for scheduling, training and coaching Guest Service teammates in order to ensure that we are delivering an exceptional shopping experience to our guests. Maintain cashier control reports and office security in accordance with all company policies and procedures (LISA – Look InSide Always / BOB – Bottom of Basket) . Count and record all monies from cashiers according to company policies and procedures, record and process bank deposits. Responsible for ensuring that the Guest Service area and related items are properly secured while working and at the end of each shift. Responsible for communicating new policies or promotional programs to our guests. Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.
Minimum Qualifications
Must be at least 18 years of age. Strong communication skills. Exceptional customer service skills. Strong organizational skills and ability to multi-task. Strong supervisory skills Must be reliable. Must show a high level of integrity and professionalism. Ability to read and write at the 8th grade level. Basic Math skills
Education And Experience
High School Diploma or equivalent. 1-3 years related experience
Physical Requirements
OTHER PHYSICAL REQUIREMENTS
EQUIPMENT USED
Price Chopper/ Market 32 and Northeast Shared Services does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
We may also keep your information on file for further review should the location or hours not be a fit for either the store or your stated availability.
The disclosed compensation range for this position is applicable within the state the position resides. The actual base pay offered will consider internal equity and may also vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. The compensation range is one component of Price Chopper/Market 32 and Northeast Shared Services’ total compensation and benefits package, which includes, 401(k), 401(k) match, paid time off, comprehensive health benefits, and more.
Nearest Major Market: Burlington Vermont - 9 Days Ago
PT Customer Service Leader
- Hannaford Supermarkets
-
Morrisville, VT
FULL_TIME
- Address: USA-VT-Morrisville-80 Fairground PlazaStore Code: Store 08162 Customer Service (7241810)Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and i...
- 3 Days Ago
FT Customer Service Leader
- Hannaford
-
Morrisville, VT
FULL_TIME
- Address: USA-VT-Morrisville-80 Fairground Plaza Store Code: Store 08162 Customer Service (7241810) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and...
- 3 Days Ago
FT Customer Service Leader
- Hannaford Supermarkets
-
Bradford, VT
FULL_TIME
- Address: USA-VT-Bradford-586 Lower PlainStore Code: Store 08426 CUSTOMER SERVICE (7249781)Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
- 3 Days Ago
PT Customer Service Leader
- Hannaford Supermarkets
-
Swanton, VT
FULL_TIME
- Address: USA-VT-Swanton-139 1St StreetStore Code: Store 08408 Management (7249488)Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connect...
- 4 Days Ago
PT Customer Service Leader
- Hannaford Supermarkets
-
Williston, VT
FULL_TIME
- Address: USA-VT-Williston-78 Marshall AveStore Code: Store 08398 Customer Service (7249344)Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is stil...
- 5 Days Ago
Customer Service Team Leader jobs at Popular Companies
Customer Service Team Leader
- Hubbell Lighting Inc
-
Manchester, NH
- **Customer Service Team Leader** **Location:** Manchester, NH, US, 03109-5311 **Position Overview** As part of a world-c...
- 6/11/2024 12:00:00 AM
Medicare Advantage Customer Service Team Leader
- Mass General Brigham
-
Somerville, MA
- Ensures Medicare Advantage CSP guidelines and compliance with CMS regulations Identify trends within the Medicare Advant...
- 6/10/2024 12:00:00 AM
Customer Service Team Leader, Lenox Hill
- DIG Chefs-In-Training
-
New York, NY
- Customer Service Team Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour...
- 6/9/2024 12:00:00 AM
Customer Service Team Leader
- romb.co.uk
-
Kent, OH
- - Customer Service Team Leader ** Customer Service Team Leader** Description Title: Customer Service Team Leader. Locati...
- 6/8/2024 12:00:00 AM
Customer Service Team Leader
- wrencareers.com
-
- * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
- 6/8/2024 12:00:00 AM
Customer Service Team Leader
- AZCO Corp
-
Fairfield, NJ
- Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
- 6/8/2024 12:00:00 AM
Chick-fil-A Customer Service Team Leader
- Chick-fil-A
-
South Plainfield, NJ
- Description Chick-fil-A Customer Service Team Leader Chick-fil-A South Plainfield, NJ Chick-fil-A South Plainfield is hi...
- 6/8/2024 12:00:00 AM
Operations Customer Service Team Leader
- workingatdllgroup.com
-
Des Moines, IA
- ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
- 6/7/2024 12:00:00 AM
About Vermont
Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$56,501 to $74,002
Most Popular Cities in Vermont for Customer Service Team Leader Jobs
What does a Customer Service Team Leader do?
Customer Service Team Leader in Knoxville, TN
NEW and EXCITING role for one of our TOP clients who are looking for an Online Customer Service Advisor Team leader, to join the team on a permanent basis.
January 05, 2020
Customer Service Team Leader in Kansas City, MO
We are searching for an experienced Customer Service Team Leader.
January 13, 2020
Customer Service Team Leader in Battle Creek, MI
More importantly you will need a flexible and ‘can do’ attitude, with a true desire to learn and be at your best when supporting and developing the team.
January 23, 2020