Customer Service Manager jobs in Illinois

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Accounting Assistant
  • Affiliated Customer Service, Inc.
  • Downers Grove, IL FULL_TIME
  • Qualifications:

    • Basic accounting and good math skills – accounts payable, accounts receivable, billing
    • 2-3 years of related accounting experience
    • Knowledge of prevailing wage helpful but not necessary
    • Good computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and use of accounting software
    • Excellent verbal and written communication skills
    • Exhibit good judgement and a positive attitude
    • Strong organizational skills and attention to details
    • Ability to multi-task
    • Ability to work in a paper and paperless accounting environment
    • Pleasant and professional phone demeanor
    • Ability to work individually and as part of a team
    • All candidates must pass background test prior to employment – Able to secure a PERC card
    • Compensation relative to experience

    Main Job Responsibilities Include:

    • Enter invoices for accounts payable processing, prints checks, scans and labels all invoices
    • Prepare and scan daily bank deposit and reviews customer accounts
    • Track employee time at prevailing wage job sites
    • Prepare, scan and label all weekly employee expense checks
    • Perform billing to customers
    • Responsible for miscellaneous personnel related administrative functions
    • Secure Certificates of Insurance from the insurance company
    • Answer front office phones as needed

    We offer competitive compensation and a comprehensive benefits package with our organization. If you are a motivated individual with a passion for accounting, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

    At Affiliated, you’ll be part of a true team focused on both employee and customer satisfaction. For over 40 years, we have continued to grow for a reason: we have a great mix of experienced, competent and committed employees that are truly valued.

    • Group Health Insurance
    • 401k plan
    • Paid Holidays
    • Paid Time Off

    About us:

    Established in 1983, Affiliated has been proudly providing dependable fire alarm service for over three decades to over 4,000 facilities in the Chicagoland area. The keys to our success have been a commitment to providing timely, competent customer service and maintaining personal relationships with our customers. We know that starts and ends with our staff, so we give our employees the resources they need to be leaders in their field. We prefer to promote from within and this is an economy-proof industry, so you can truly make this a career move.

    Job Type: Full-time

    Pay: $24.00 - $26.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Experience:

    • Accounting: 2 years (Required)

    Work Location: In person

  • 6 Days Ago

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Assistant Fire Alarm Inspector
  • Affiliated Customer Service, Inc.
  • Downers Grove, IL FULL_TIME
  • ENTRY-LEVEL POSITION TO BE TRAINED TO PROMOTE WITHIN Affiliated Fire Systems, Inc. is searching for an ASSISTANT FIRE ALARM SYSTEM INSPECTOR for our commercial fire alarm company. For this entry-level...
  • 2 Months Ago

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Service Technician, Compressor Technician - Chicago, IL (South)
  • Atlas Copco Compressors LLC -North America Customer Center
  • Chicago, IL FULL_TIME
  • Service Technician, Compressor Technician - Chicago, IL (South) Functional area: Service Country: United States City: Chicago, IL Company name: Atlas Copco Compressors LLC Date of posting: Apr 11, 202...
  • 1 Month Ago

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Air Compressor Service Technician, Compressor Technique - Chicago, IL (South)
  • Atlas Copco Compressors LLC -North America Customer Center
  • Chicago, IL FULL_TIME
  • Air Compressor Service Technician, Compressor Technique - Chicago, IL (South) Functional area: Service Country: United States City: Chicago, IL Company name: Atlas Copco Compressors LLC Date of postin...
  • Just Posted

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Service Coordinator, Compressor Technique - Elk Grove Village, IL 1
  • Atlas Copco Compressors LLC -North America Customer Center
  • Village, IL FULL_TIME
  • Service Coordinator, Compressor Technique - Elk Grove Village, IL 1 Functional area: Service Country: United States City: Elk Grove Village, IL Company name: Atlas Copco Compressors LLC Date of postin...
  • 24 Days Ago

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Customer Service Representative
  • Triple Service
  • Mendota, IL FULL_TIME
  • Full-Time Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened...
  • 22 Days Ago

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Customer Service Manager
  • Palisades Store (Ftn Hills & Palisades)
  • Fountain Hills, AZ
  • 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
  • 6/4/2024 12:00:00 AM

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Customer Service Manager
  • Thomas2 Store (32nd St & Thomas)
  • Phoenix, AZ
  • 3130 E Thomas Rd Phoenix Arizona, 85016, +1 (602) 2163906 Starting Pay: $17/ Hour Position Description: Responsible for ...
  • 6/3/2024 12:00:00 AM

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Customer Service Manager
  • Lake Havasu Store (Lake Havasu, Arizona)
  • Lake Havasu City, AZ
  • 1990 McCulloch Blvd Lake Havasu Arizona, 86403, Position Description: Responsible for the oversight, leadership and achi...
  • 5/31/2024 12:00:00 AM

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Customer Service Manager
  • Dunlap2 Store (I-17 & Dunlap)
  • Phoenix, AZ
  • 9201 N. 29th Ave Phoenix Arizona, 85051, +1 (602) 2163927 Position Description: Responsible for the oversight, leadershi...
  • 5/29/2024 12:00:00 AM

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Customer Service Manager
  • Idaho Store (W. Old W. Hwy & Idaho Rd)
  • Apache Junction, AZ
  • 185 West Apache Trail Apache Junction Arizona, 85120, +1 (480) 3987653 Position Description: Responsible for the oversig...
  • 5/28/2024 12:00:00 AM

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Customer Service Manager
  • Raintree Store (Raintree & Hayden)
  • Scottsdale, AZ
  • 8053 E. Raintree Dr. Scottsdale Arizona, 85260, +1 (480) 3987647 Position Description: Responsible for the oversight, le...
  • 5/20/2024 12:00:00 AM

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Customer Service Manager
  • Dobson Store (Dobson & Guadalupe)
  • Mesa, AZ
  • 2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting pay: $17/ Hour Position Description: Responsible for ...
  • 5/14/2024 12:00:00 AM

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Customer Service Manager
  • MV Transportation
  • Las Vegas, NV
  • Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our...
  • 4/11/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$96,434 to $129,169

Customer Service Manager in York, PA
In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.
February 20, 2020
Customer Service Manager in Allentown, PA
To get started as a customer service representative you will need at least a high school diploma or equivalent.
December 22, 2019
Customer Service Manager in Vineland, NJ
The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
December 28, 2019