Customer Service Director jobs in Alabama

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Accounts Represenative
  • Customer First Solutions
  • Birmingham, AL OTHER
  • Customer First Solutions in Birmingham, AL is seeking a dedicated Customer Accounts Representative to join our team. As a key member of our customer service department, you will play a crucial role in ensuring our clients receive top-notch support and assistance. Your responsibilities will include managing customer accounts, resolving inquiries, and providing personalized solutions to enhance their overall experience. At Customer First Solutions, we value teamwork, dedication, and a passion for customer satisfaction. We offer a competitive salary range of $50,000 to $60,000 annually, along with opportunities for professional growth and development. If you are a customer-focused individual with excellent communication skills and a drive to exceed expectations, we welcome you to apply for this exciting position.

    Compensation package:

    • Bonus opportunities
    • Commission pay
    • Daily bonus
    • Performance bonus
    • Weekly bonus
    • Travel

    Compensation:

    $50,000 - $60,000 yearly

    Responsibilities:

    • Communicate with customers in a professional and friendly manner
    • Answer customer's questions and give them information about products and services
    • Interpret and apply special instructions to billing and insurance claims
    • Handle customer inquiries and offer a solution to fit their needs
    • Promote products to generate referrals to build a client base
    • Maintain and update records of customer information

    Qualifications:

    • Previous sales experience
    • Bachelor's degree is preferred but not required as we provide training
    • Willingness to learn and grow
    • Leadership or team experience is a plus
    • Great communication and interpersonal skills
    • Energetic, go-getter
    • High level of integrity and professionalism


    About Company


    Here at Customer First Solutions, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.

  • 20 Days Ago

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Customer Service Specialist
  • Service Experts Heating & Air Conditioning
  • Irondale, AL FULL_TIME
  • OverviewWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the traini...
  • 12 Days Ago

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Legal Instruments Examiner (Junior Customer Service Representative)
  • US Bureau of the Fiscal Service
  • Birmingham, AL FULL_TIME
  • Duties The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive trai...
  • 1 Month Ago

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Integrated Prevention and Response Director
  • Air Force Civilian Service
  • Montgomery, AL FULL_TIME
  • Come be a part of something big! Smart Minds, Cool Jobs and Awesome Rewards! Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared...
  • 1 Day Ago

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Assistant Commissioner and Chief Customer Officer.
  • Bureau of the Fiscal Service
  • Birmingham, AL FULL_TIME
  • DutiesAs an Assistant Commissioner and Chief Customer Officer, you will: Lead the Bureau in developing a vision for customer experience and creating a customer-focused culture that motivates employees...
  • 24 Days Ago

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Customer Service
  • Pizza Hut
  • ENTERPRISE, AL FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 4 Days Ago

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Customer Service Director BF84-1746
  • Grnwilmington
  • New York, NY
  • ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
  • 6/11/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • Mass Markets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property ...
  • 6/11/2024 12:00:00 AM

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Customer Service Director
  • Shop LC
  • Austin, TX
  • CUSTOMER SERVICE DIRECTOR Shop LC is seeking an experienced and dynamic individual to join our team as a Customer Servic...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Wichita, KS
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Dallas, TX
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: P...
  • 6/8/2024 12:00:00 AM

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Director of Client Services
  • Forum Group Connecticut, LLC
  • Darien, CT
  • Client Services Director needed for Startup FinTech Investment Platform in Norwalk, CT. Our client provides a one of a k...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MassMarkets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property ...
  • 6/7/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$158,155 to $220,547

Customer Service Director in Saint Louis, MO
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Customer Service Director in Battle Creek, MI
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Customer Service Director in La Crosse, WI
All of our subscriptions have refund policies; this gives our customers a chance try out our subscriptions for a period of time at no risk and receive a refund.
November 30, 2019