CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by partnering with them to access higher education, affordable childcare, housing, skills training and career development. JP envisions a world where poverty is no longer feminized; where race is not divorced from gender; where career and financial opportunities are not gentrified; and where women who experience poverty not only hold a seat at the table but hold the mic and curate the agenda.
Jeremiah Program offers one of the nation’s most successful strategies for disrupting poverty, two generations at a time. At JP, we believe that no mother should have to make the untenable choice between investing in herself or supporting her children. Our holistic approach invites single mothers into the leadership tent and encourages families to bring all of their identities to bear in achieving their goals in pursuit of economic mobility.
Founded in 1993, this year JP is supporting over 2,000 moms and kids across nine residential and non-residential campuses: Austin, Baltimore, Boston, Brooklyn, Fargo, Las Vegas, Minneapolis, St. Paul, and Rochester.
In partnership with the two Executive Directors of the Minneapolis and St. Paul campuses, the Director of Development is charged with cultivating, navigating, and maintaining the external relationships for the fundraising and development needs to support regional growth and programming across two campuses. The Director of Development is responsible for meeting ambitious stewardship and new donor goals. These goals are met through best-in-class cultivation and targeted donor stewardship through a diverse portfolio of events, meetings, and campus tours.
Dual reporting to the Executive Directors in Minneapolis and St. Paul, the Director of Development leads the development team for both the Minneapolis and St. Paul campuses, working with the Executive Directors to identify needs that may be met through development activities.
The ideal candidate is a masterful communicator and relationship builder and is a strategic planner and executer. You will bring great interpersonal skills, deep fundraising experience, an ability to work with a significant volume of highly varying data requiring rigor, a strong understanding of data systems, and ability to thrive in a complex environment, one that is newer to project management and therefore often lacks an awareness of project management tools and methodology. Most importantly, you will possess a commitment to and understanding of current housing, education, early childhood, and all social justice issues intersecting with poverty. You have enthusiasm, familiarity and demonstrated alignment with JP’s mission and a commitment to building/deepening your commitment to racial justice and are dedicated to leveraging economies of scale with a mission-based and donor-centric approach to fundraising.
PRIMARY RESPONSIBILITIES
Donor and Community Board Management
Supervisory Responsibilities: Directly manages Sr. Manager of Individual Giving and Development Associate.