Credit Card Operations Supervisor jobs in Arizona
Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Supervisor jobs
Credit Card Customer Service
- Discover Financial Services
-
Phoenix, AZ
OTHER
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Discover. A brighter future.
We offer 100% remote, combo, or on site - it’s your choice!
And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next classes start in April of 2024
We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
12:00 PM - 1:00 PM EST (OH, DE, MD, NJ, PA)
10:00 AM - 11:00 AM MDT (Utah)
9:00 AM - 10:00 AM MST (Arizona)
Note: Shifts are Monday - Friday with weekends as assigned .
What You’ll Do
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.
Navigates a computerized system for responding and/or troubleshooting to customer questions.
Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
How You’ll Do It
Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.
Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.
Leverages 2 standard screens, verbatim scripts and procedures.
Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.
Builds the Discover Financial brand by providing industry-leading care and innovative solutions.
Bonus Points If You Have
H.S. Diploma or GED
1 years of Customer Service experience
#INDDFS
#ZRDFS
#Remote
#BI-Remote
A credit screening may be required for some roles within Discover Home Lending.
Application Deadline: The application window for this position is anticipated to close on Mar-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $17.00 to $18.98. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) - 18 Days Ago
Credit Card Risk Strategy Mgr.
- City National Bank
-
Phoenix, AZ
FULL_TIME
- CRDIT CRD RISK STRTGY MGRWHAT IS THE OPPORTUNITY?The Credit Strategy manager is responsible for defining, seeking appropriate governance approval, testing, validation and monitoring performance of cre...
- 9 Days Ago
Credit Card Collections Specialist I
- JPMC Candidate Experience page
-
Tempe, AZ
FULL_TIME
- At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
- 29 Days Ago
Collections Manager III - Credit Card Collections
- JPMC Candidate Experience page
-
Tempe, AZ
FULL_TIME
- Do you have a passion for leading a large team and providing the best in class experience? We need a strong leader to join our Collections Group. Our Collections group creates and delivers the right s...
- 4 Days Ago
Credit Assistance Specialist - Consumer Card - 2nd Shift
- Bank of America
-
Phoenix, AZ
FULL_TIME
- Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
- 7 Days Ago
Collections Manager III - Credit Card Collections
- JPMorgan Chase
-
Tempe, AZ
FULL_TIME
- Do you have a passion for leading a large team and providing the best in class experience? We need a strong leader to join our Collections Group. Our Collections group creates and delivers the right s...
- 8 Days Ago
Credit Card Operations Supervisor jobs at Popular Companies
Operations Coordinator
- Ryder System
-
West Des Moines, IA
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 6/11/2024 12:00:00 AM
Operations Supervisor
- QTC Management, Inc.
-
Fairfax, VA
- Are you an innovative leader who has a passion for empowering and developing high-performing teams? If so, we would love...
- 6/11/2024 12:00:00 AM
Operations Coordinator
- Lyman Lumber Company
-
Excelsior, MN
- Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building ...
- 6/10/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Culpeper, VA
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 6/9/2024 12:00:00 AM
Operations Coordinator, Operating Room
- Massachusetts General Hospital
-
Boston, MA
- The Operating Room Coordinator serves as a communication link for the main Operating Room. Responsibilities include but ...
- 6/9/2024 12:00:00 AM
Operation Supervisor
- Ryder System
-
Scott, LA
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 6/9/2024 12:00:00 AM
Operations Supervisor
- Evergreen Lumber
-
Tacoma, WA
- Established in 1939, Evergreen Lumber supplies building materials to builders in the Puget Sound communities of Port Orc...
- 6/8/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Twinsburg, OH
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 6/8/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$48,990 to $66,701
Most Popular Cities in Arizona for Credit Card Operations Supervisor Jobs
What does a Credit Card Operations Supervisor do?
Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019