Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen.
Do you have previous fraud experience within the financial industry and in search for a long-term career? If so, this position may be the right fit for you! The Plastic Card Fraud Specialist will research, investigate, process and track fraudulent/returned items which may pertain to fraud within the Recovery Services Department, ATM and mobile deposits.
Individual must be able to work on-site at our new back office operations center on Anderson Road in Rock Hill, SC. Remote work is not available.
Don't meet all of the requirements below? We would still love to hear from you!
Responsibilities and Duties:
The Plastic Card Fraud Specialist is responsible for ensuring cards reported lost to our processor are closed on the core system. This individual will work closely with Digital Channels and Credit Card Services and the branches to submit fraud disputes in a timely manner, ensuring applicable regulations are followed. This position will require monitoring and reporting of fraud charge offs, as well as ensuring general ledger provisional credits are balanced each month. Individual will assist with implementation and use of new tools and criteria to proactively prevent card related losses.
Additional responsibilities include, but are not limited to:
Job Requirements:
Benefits:
As the Plastic Card Fraud Specialist, you will receive a competitive income and comprehensive benefits package.
Benefits provided include the following:
A pre-employment background screening will be required including credit history, reference check and drug screening.
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