Contact Center Scheduling Supervisor jobs in Vermont
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduling Supervisor jobs
Contact Center Member Service Associate
- New England Federal Credit Union (NEFCU)
-
Montpelier, VT
FULL_TIME
-
Job Description
New England Federal Credit Union is recruiting for Member Service Associates to join our Contact Center in South Burlington OR Montpelier! These team members will provide efficient, accurate, and polite interactions with members and follows policies and procedures over the phone, chat, and email while conducting transactions and servicing members. Demonstrates empathy for members’ needs. Has discovery conversations with members, addresses needs and goals when possible, and refers members to specialist when needed.
Benefits include but are not limited to, medical, dental, vision, 401k, paid time off, personal/sick time, gym reimbursement, student debt relief, tuition prepayment and more.
Specific duties include:- Update all member information.
- Set up internal transfers and autopay.
- CD Future saver withdrawals and rebate fees.
- Provide and Post Consumer Loan Payoffs.
- Understand statements and check copies.
- Account Verification/ member security.
- Assist with online banking and account line assistance.
- Knowledge of card applications, online functionality, mobile functionality, mobile wallet.
- Ability to task appropriate probing questions, correctly identify an engagement.
- Consistently meet engagement goals.
- A minimum of one year up to three years of similar or related experience, including preparatory experience
- Previous customer service experience in a fast-paced call center environment preferred
- Excellent communication skills to effectively and professionally communicate with members and staff
- Effective problem-solving skills
- Solid attention to detail and accuracy skills
- Superior customer service skills
- 9 Days Ago
Radiology Scheduling Specialist
- University of Vermont Medical Center
-
Burlington, VT
FULL_TIME
- Job Ref:R0042651 Location:111 Colchester Ave, Burlington, VT Category:Administration Employment Type:Per Diem (position has no committed hours and is not benefit eligible) Hospital:The University of V...
- 19 Days Ago
Radiology Medical Assistant/Scheduling Specialist
- Central Vermont Medical Center
-
Berlin, VT
OTHER
- We are more than just science. At our heart, we are 1,700 employees united by an inspiration to care for our community. We are CVMC. We are seeking a per diem Medical Assistant/Scheduling Specialist t...
- 19 Days Ago
Clinic Supervisor - The Women's Center
- Copley Hospital
-
Morrisville, VT
FULL_TIME
- Overview Copley Hospital is in search of a Clinic Supervisor to join our team at the Women's Center! Reporting to the Senior Leader overseeing the clinic, the Clinic Supervisor leads and inspires staf...
- 17 Days Ago
Housekeeping Supervisor
- Bennington Health and Rehabilitation Center
-
Bennington, VT
FULL_TIME
- Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. Why Genesis? We improv...
- 2 Days Ago
Nursing Supervisor
- The Pines at Rutland Center for Nursing &...
-
Rutland, VT
FULL_TIME
- : A Great Place to Work The Pines at Rutland is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be...
- Just Posted
Contact Center Scheduling Supervisor jobs at Popular Companies
Contact Center Supervisor
- CDR Maguire
-
Miami, FL
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support...
- 6/11/2024 12:00:00 AM
Supervisor - Contact Center
- Hackensack Meridian Health
-
Neptune, NJ
- Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients ...
- 6/10/2024 12:00:00 AM
Supervisor, Contact Center
- Travis Credit Union
-
Vacaville, CA
- Contact Center Management is responsible for ensuring outstanding and professional member service via Contact Center cha...
- 6/9/2024 12:00:00 AM
Onsite Contact Center Representative 1
- Our Community Credit Union
-
Shelton, WA
- As a Contact Center Representative, you and your team will provide OURCU's members with high-quality member service via ...
- 6/9/2024 12:00:00 AM
Contact Center Supervisor
- State Bank of India (California)
-
- The State Bank of India (California) offers a competitive compensation based on experience and benefit package which inc...
- 6/8/2024 12:00:00 AM
Supervisor, Contact center
- Global Payments, Inc.
-
Columbus, GA
- Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our p...
- 6/8/2024 12:00:00 AM
Lead Senior Manager Software Engineer - Contact Center (Senior Manager - Remote Eligible)
- Capital One
-
Aylett, VA
- Plano 1 (31061), United States of America, Plano, TexasLead Senior Manager Software Engineer - Contact Center (Senior Ma...
- 6/8/2024 12:00:00 AM
Lead Senior Manager Software Engineer - Contact Center (Senior Manager - Remote Eligible)
- Capital One
-
Bedford, MA
- Plano 1 (31061), United States of America, Plano, TexasLead Senior Manager Software Engineer - Contact Center (Senior Ma...
- 6/8/2024 12:00:00 AM
About Vermont
Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$67,379 to $93,687