Consumer Loan Collection Manager jobs in Florida

Consumer Loan Collection Manager manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Being a Consumer Loan Collection Manager requires a bachelor's degree. Typically reports to a top management. The Consumer Loan Collection Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Consumer Loan Collection Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Service BDC Manager
  • THE COLLECTION
  • Coral, FL FULL_TIME
  • At THE COLLECTION, we provide a level of professional service that truly sets us apart from the rest. Our employees are a valuable resource and an essential part of why we are able to provide our customers with the best. THE COLLECTION is not your typical dealership. We have an extraordinary, elite team of employees and are looking to grow that team with passionate, motivated people. If you have interest in working in a fast-paced, high-reward industry, you've come to the right place. There's plenty of room to grow at THE COLLECTION!

    What We Offer

    • Medical, Vision, and Dental Insurance
    • Voluntary Hospital Indemnity, Accident and Critical Illness Insurance available
    • 401k Plan
    • Paid time off and vacation
    • Work Perks: Employee of the Month, Birthday off, Milestone and Performance Rewards
    • Training Opportunities
    • Employee Vehicle Purchase Plans
    • Employee Appreciation Events
    • Flexible Work Schedule
    • Discounts on products and services


    Position Overview

    We are seeking an experienced BDC Manager to lead a team of representatives handling inbound and outbound calls generated by our marketing efforts for all brands within The Collection. The ideal candidate will be committed to delivering exceptional customer satisfaction, both internally and externally, with a focus on quality.

    Responsibilities

    • Hire, train, and mentor BDC representatives.
    • Set and manage goals and quotas for inbound/outbound calls and conversions according to brand-specific guidelines.
    • Provide daily guidance and instruction to ensure team members execute their responsibilities effectively.
    • Hold weekly one-on-one meetings to evaluate progress and discuss professional development.
    • Foster a culture of inclusivity and collaboration within the team.
    • Lead a team of quota-carrying BDRs, ensuring they meet personal and team goals (monthly, quarterly, annual).
    • Oversee sales pipeline growth and identify potential blockers.
    • Manage customer contact for special order parts, transfers, hot leads, email transfers, and service appointments.
    • Support overflow calls from the Sales BDC Center.
    • Ensure accurate data submission on weekly progress reports.
    • Report daily accomplishments to service managers.
    • Forecast departmental objectives and ensure the business development team meets them.
    • Any additional tasks as needed.


    Qualifications

    • Minimum of 5 years experience as a Call Center/BDC Manager, with automotive BDC experience preferred.
    • Exceptional verbal and written communication skills.
    • Proven time management and organizational skills.
    • Demonstrated ability to lead and manage a team in a fast-paced environment with shifting priorities.
    • Clear telephonic voice and fluency in English; bilingual (English/Spanish) preferred.
    • Excellent interpersonal skills.
  • 2 Days Ago

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Loan Officer
  • Consumer Real Estate Finance Co
  • Fort Lauderdale, FL FULL_TIME
  • About the jobConsumer Real Estate Finance Co. is hiring for our entry level Loan Officer ProgramIt begins with a month long paid training program where you will become a licensed Loan Officer while ge...
  • 20 Days Ago

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Consumer Loan Funding Specialist
  • GTE Financial
  • Tampa, FL FULL_TIME
  • Come join our GTE Financial team!GTE Financial is looking for a highly motivated, detailed oriented individual to join our Consumer Lending department asa Consumer Loan Funding Specialist.The Consumer...
  • 2 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Lauderhill, FL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Speci...
  • 3 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Boynton, FL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 3 Days Ago

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Consumer Loan Sales Specialist
  • ClickJobs.io
  • Casselberry, FL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Speci...
  • 3 Days Ago

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Collections Manager
  • Cypress HCM
  • Mason, OH
  • Responsibilities: Lead and oversee a proficient team of collectors and customer service representatives to attain collec...
  • 6/11/2024 12:00:00 AM

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Collections Manager
  • Craft Recruiting
  • Great Neck, NY
  • We are innovators and problem-solvers committed to reshaping the small business finance industry. Founded on the belief ...
  • 6/10/2024 12:00:00 AM

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Collections Manager
  • Cornerstone Resources
  • Tempe, AZ
  • Cornerstone Resources is recruiting for a Collections Manager located in the state of Arizona. This position will be res...
  • 6/10/2024 12:00:00 AM

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Collections Manager
  • Grayson Search Partners
  • Carol Stream, IL
  • Seeking a Collections Manager. The collections Mangager is a key member of our management team by facilitating effective...
  • 6/9/2024 12:00:00 AM

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Collections Manager
  • Crowell & Moring
  • New York, NY
  • Job Description Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and A...
  • 6/9/2024 12:00:00 AM

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Collections Manager
  • Forge Search
  • We are partnering with a rapidly growing, privately held company here in Greenville, SC looking to hire a Collections Ma...
  • 6/7/2024 12:00:00 AM

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Collections Manager
  • MATHESON
  • Irving, TX
  • Collections Manager will be responsible for all aspects of credit and collections policy and procedures adherence for th...
  • 6/7/2024 12:00:00 AM

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Collection Manager
  • Leidos
  • Charlottesville, VA
  • Description The National Security Sector within Leidos is seeking a Collection Manager to support our customer and work ...
  • 4/9/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection Manager jobs
$95,044 to $130,535

Consumer Loan Collection Manager in Pascagoula, MS
Area Collections Manager / Collections Manager - Mortgage / Housing Loans / Consumer Durable loans.
January 11, 2020
Consumer Loan Collection Manager in Bangor, ME
A consumer loan collection manager presides over the entire loan collection department and will lead others in the process of collecting money owed to the lender.
February 02, 2020
Consumer Loan Collection Manager in Charleston, SC
The consumer reported never obtaining a loan with the entity.
December 09, 2019