Communications Representative jobs in Massachusetts
Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Communications Representative jobs
Call Center Representative
- Initial Communications
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Boston, MA
FULL_TIME
-
Department: Initial Communications
Employment Type: Full Time
Location: Boston, MA
Compensation: $18.50 - $28.00 / hour
Description
Welcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients succeed.
Job Description: As a Call Center Representative at Initial Communications, you will be the first point of contact for our clients' customers, providing exceptional customer service and support. You will play a crucial role in representing our clients' brands and ensuring positive customer experiences through inbound and outbound calls.
Salary range: $18.50 - $28.00 per hour
Job: Full time
On site job
Key Responsibilities- Customer Support: Handle inbound calls from customers regarding inquiries, orders, complaints, and product or service information. Provide accurate and timely assistance to resolve issues and answer questions.
- Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, and gather feedback. Maintain a professional and courteous demeanor at all times.
- Sales Support: Assist customers with product or service recommendations, upselling, and cross-selling opportunities as appropriate. Meet or exceed sales targets and performance metrics.
- Adherence to Policies and Procedures: Follow company policies, procedures, and scripts while interacting with customers. Maintain compliance with regulatory requirements and quality standards.
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written, with a clear and professional phone manner.
- Strong problem-solving abilities and the ability to remain calm and composed under pressure.
- Proficiency in basic computer applications and familiarity with CRM software or call center systems is desirable.
- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- Health insurance coverage
- Retirement savings plan (401k)
- Paid time off and holidays
- Professional development opportunities
- Flexible work arrangements
- 7 Days Ago
Inside Sales & Customer Service Representative
- American Alarm & Communications
-
Arlington, MA
FULL_TIME
- Inside Sales and Customer Service RepresentativeAmerican Alarm and Communications, Arlington, MADon’t be shy applying for this job.Seriously, don’t be shy. This inside sales job needs an extrovert, so...
- 24 Days Ago
Entry Level Communications Representative
- Malibu Events Promotions
-
Framingham, MA
FULL_TIME
- Launch Your Communications Career: Entry-Level Representative Needed!Are you a wordsmith with a passion for building connections?We're looking for a talented and enthusiastic Entry-Level Communication...
- 6 Days Ago
Communications Manager
- Ten Bridge Communications
-
Boston, MA
FULL_TIME
- Are you a talented communications manager with the desire to work with leaders in the biotech sector? We’re a thriving strategic communications, digital and creative agency based in Boston that works ...
- 4 Days Ago
Operator Customer Service Representative, Communications Center Days
- Mass General Brigham
-
Boston, MA
FULL_TIME
- Description Operator Customer Service Representative, Communications Center At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational va...
- 2 Months Ago
Global Account Manager
- Cogent Communications
-
Boston, MA
FULL_TIME
- Company :Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under...
- 3 Days Ago
Communications Representative jobs at Popular Companies
Patient Communications Representative
- Covenant Physician Partners
-
Los Angeles, CA
- De La Pena Eye Clinic, a Covenant Physician Partners, is hiring a Fulltime Bilingual (English / Spanish)Patient Communic...
- 6/12/2024 12:00:00 AM
Associate Communications Representative
- Panda Restaurant Group, Inc.
-
Rosemead, CA
- Summary of Job Description: The Associate Communications Representative is responsible for developing and managing conte...
- 6/12/2024 12:00:00 AM
Entry Level Communications Representative
- Miracom Hive
-
Detroit, MI
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Swipe Say Easy
-
New Orleans, LA
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Malibu Events Promotions
-
Scottsdale, AZ
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Swipe Say Easy
-
Miami, FL
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Miracom Hive
-
Freehold, NJ
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Miracom Hive
-
Austin, TX
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$63,945 to $79,776
Most Popular Cities in Massachusetts for Communications Representative Jobs
What does a Communications Representative do?
Communications Representative in New Britain, CT
The Network Communications Representative (NetCom Rep) serves as a liaison with Network Communications by submitting the department requests.
January 08, 2020
You would be likely to find work in a telephone call centre, credit or insurance agency, bank/credit union, or a retail store, as these are some of the major employers of customer service representatives.
December 22, 2019
Communications Representative in Moline, IL
The decedent’s email account did not designate an authorized representative to access the account after his death. Yahoo relied on the Stored Communications Act (“SCA”), 18 U.S.C.
February 12, 2020
Communications Representative in Tampa, FL
There are certain questions you can expect in practically any job interview, such as, “Why should we hire you for this job?” but there are certain communications representative interview questions that you should be aware of as well.
January 04, 2020