Communications Manager jobs in Connecticut

Do you excel at working cross-functionally to achieve common goals? Does working with high-performing products on the forefront of the digital telecommunications industry excite you? If so, you could find a home on the Business Integration team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Business Integration team validates customers and supports interactions of all new Spectrum products to ensure a positive customer experience. Through user acceptance and operational readiness testing, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Project Manager on the Business Integration team, you'll manage, plan, monitor, and report on key projects from conception through implementation to support new product launches from a Customer Operations perspective. You will perform a variety of tasks: managing project details, testing, data collection, reporting and communication to successfully drive new product launches.

WHAT OUR PROJECT MANAGERS ENJOY MOST

• Managing day-to-day operational aspects of all assigned new product launch projects
• Gaining consensus from stakeholders to ensure successful project implementation
• Establishing project management processes and methodologies to ensure projects are delivered on time, within budget, and meet high quality standards and leadership expectations using the appropriate tools.
• Meeting with internal customers of an assigned project to gather feedback, and provide status updates and reports
• Tracking costs and performance, service levels, and other metrics required to meet goals and objectives

You'll work in a fast-paced, dynamic office environment. On a given day you'll manage project details, data collection, reporting, and communication to successfully drive project efforts. You'll thrive in this role if you can organize effectively and manage multiple projects and assignments simultaneously, and develop strong working relationships with peers and project members.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Project Management: 2 or more years
• Education: Bachelor's degree in related field, or equivalent experience
• Abilities: Effective communication both written and verbal in a straight-forward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including Microsoft Project, Visio & PowerPoint

Preferred Qualifications

• Project Management certification or successful completion of a recognized project management curriculum

The following experiences are preferred

• Customer Service in the Cable Industry with knowledge of agent tools and support ecosystem
• New product launch experience
• UAT testing experience
• Strong presentation skills - creation and delivery
• Cross-functional program management experience
• Agile Project Management
• Business Requirement Writing

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Tools & Tech: Work with leading broadband network services and high-performing products on the forefront of the telecommunications industry
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards:

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