Collections Representative jobs in Florida

Hey there! Are you someone who thrives on challenges? Do you revel in the dynamic rhythm of a rapidly evolving work environment? If your answer is a resounding "yes," then congratulations — you've just found your perfect match!

To embark on this exhilarating journey, we're asking you to step into the spotlight and showcase your passion. How? By sending us a video cover letter to HRTeam@traviswalkerlaw.com that radiates your enthusiasm, intellect, and unique personality. We want to see your spark, your drive, your story – all captured in a video that paints a vivid picture of who you are and why you're the perfect fit for our team.

But wait, before you hit record, here's a little secret: We're not just any legal team. We're Florida Legal Collections, P.A., a force to be reckoned with. And right now, we're on the lookout for an exceptional Collections Manager who is ready to make their mark.

Picture this: as a key player in our esteemed financial ensemble, you'll be at the forefront of leading our collections team to success. Your mission? To manage agents, handle performance reviews, and establish key performance indicators (KPIs) to ensure the success of our collections efforts.

Now, let's break it down:

Key Responsibilities:

- Lead and manage a team of collections agents, providing guidance, support, and motivation to achieve targets.

- Develop and implement strategies to optimize collections processes, improve efficiency, and maximize recovery.

- Establish clear performance expectations and KPIs for collections agents, regularly monitoring performance and providing feedback.

- Conduct performance reviews and coaching sessions to identify strengths, areas for improvement, and professional development opportunities.

- Analyze data and metrics to assess collections performance, identify trends, and make data-driven decisions.

- Collaborate with other departments, such as finance and customer service, to streamline processes and resolve customer issues effectively.

Key Competencies:

- Proven experience in collections management, with a track record of success in leading teams to achieve targets and exceed expectations.

- Strong leadership skills, with the ability to motivate and inspire team members to perform at their best.

- Excellent communication and interpersonal skills, capable of building rapport with team members and stakeholders at all levels.

- Analytical mindset, with the ability to interpret data, identify trends, and implement strategies to drive performance improvement.

- Proficiency in using collections software and tools to manage accounts and track performance metrics.

Experience Required:

- Bachelor's degree in business administration, finance, or a related field preferred.

- Minimum of 3 years of experience in collections management, with a demonstrated ability to lead teams and achieve results.

Salary:

- Annual salary ranging from $60,000 to $80,000, commensurate with experience.

Benefits:

- Comprehensive benefits package including health, dental, and vision insurance.

- 401(k) matching program to support your financial future.

- Generous paid time off and holidays to ensure work-life balance.

Schedule:

- Embrace the rhythm of a standard 8-hour day shift, from Monday to Friday.

Location:

- Discover your new home base in Stuart, FL 34994. (Relocation assistance may be offered.)

Our Mission and Culture:

At Florida Legal Collections, P.A., we're not just about legal expertise; we're about making a difference. We're passionate advocates for ending human trafficking and restoring the Everglades, channeling our energy towards causes that truly matter. And as part of our team, you'll be joining a community that values respect, teamwork, and open communication. Together, we'll create a work environment where collaboration thrives, ideas flourish, and every voice is heard.

So, what are you waiting for? Dive into this thrilling opportunity, and let's embark on this journey together. We can't wait to virtually "meet" you and discover the incredible talents you bring to the table.

Read more about us here:

https://floridalegalcollectionspa.com/