Client Service Specialist jobs in West Virginia
Recently Added Client Service Specialist jobs
Client Service Coordinator
- Superior Air-Ground Ambulance Service
-
Elmhurst, WV
FULL_TIME
-
Overview
Scope of Work: The Client Service Coordinator is responsible for providing outstanding customer service to our clients by promptly responding to inquiries, providing detailed explanation of contracts, track contract status renewal, as well as schedule and follow up on monthly maintenance.
Reports to: NORCOMM Marketing Representative
Responsibilities- Explain alarm ordinances to subscribers.
- Follow up on equipment installation for new contracts.
- Attend subscriber meetings to review the current status of contracts.
- Schedules and follows up on monthly maintenance subscriber accounts including timely communication with subscribers.
- Participate and attend Alarm Operations meetings
- Attend conferences and trade shows
- Track contract renewals and provide timely follow up
- Familiar with all equipment and contact numbers, and to follow-up on equipment repairs.
- Must remain current on all policy/procedural issues.
- Provide an example of professional behavior.
- Maintain all certifications required including but not limited to PERC.
- Recruit Alarm Technician candidates
- Establish and maintain client relationships with municipalities and districts to build business
- Review contracts with clients for individual clients and municipalities/districts
- Attend various internal team status meetings as needed
- Self-motivated and driven personality
- Experience preferable in an alarm environment in a capacity servicing police, fire and EMS in the public safety arena.
- Demonstrated ability to work to a high standard.
- Demonstrated positive attitude, including ability to give and receive constructive criticism.
- Intimate knowledge of the operations of police/fire agencies.
- Ability to multi-task in a fast-paced environment.
- Possess excellent organizational skills and communications skills, both verbal and written.
- Able to deal effectively, objectively, and fairly with all employees.
- Able to handle stressful situations calmly and be able to react appropriately in emergencies.
- Able to plan, supervise, coordinate and direct the work of others.
- Ability to evaluate situations and act accordingly.
- Ability to establish and maintain effective working relationships with co-workers, agencies and the public.
- If not already certified, must have ability to achieve certification of PERC within 180-days to hire.
- Strong knowledge of Microsoft Office skills.
- Experience working with BOLD Alarm software a plus,
- Experience working with Monday.com CRM software a plus.
- Experience working in alarm inspections and installations is desirable.
- Work is typically performed in an office environment, with varying levels of noise and lighting.
- Daily local travel to meet with clients and alarm subscribers to review details of contracts and physical locations of alarms
- Must be available to work encompassing schedules (8am-4pm Mon-Fri)
- Light lifting, carrying and pushing objects weighing up to 25 pounds
- Dexterity of hands and fingers to operate standard office equipment, including a computer keyboard
- Sitting for extended periods of time
- Adequate hearing and visual acuity to successfully perform the essential job requirements
- Ability to speak and comprehend English coherently to exchange information in person and on the telephone
- Must possess a valid driver license and have access to a motor vehicle on an as needed daily basis.
- Light travel may be necessary to represent Norcomm Public Safety Communications, Inc. and attend conferences/trade show events as deemed necessary.
- May work outside of scheduled hours to meet with clients
NORCOMM Public Safety Communications - Superior Air-Ground Ambulance Service, Inc. is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/V/D - 7 Days Ago
Dry cleaning specialist
- Service Cleaners
-
Princeton, WV
PART_TIME,FULL_TIME
- Service Cleaners Dry Cleaners is looking for a new beginning a dry cleaning specialist to wash to press clothes and a new seamstress competitive wages for someone that has a passion and character to i...
- 16 Days Ago
Client Service Associate - SEASONAL
- Jackson Hewitt - 3495
-
Martinsburg, WV
FULL_TIME
- Seasonal Client Service AssociateNo experience necessaryJanuary 2024 - April 202440 hours x 16 weeks$7,600 to $8,600 salaryOvertime paid at 1 1/2Bonus opportunityMUST be willing to train before start ...
- 7 Days Ago
Client Service Coordinator
- HairClub
-
Charleston, WV
FULL_TIME
- MAJOR RESPONSIBLITIES: 25% Represent the HairClub brand: greet and engage members with a hospitality spirit, exhibit knowledge about the company, memberships, and products, and provide accurate inform...
- 10 Days Ago
Client service coordinator
- HairClub
-
Parkersburg, WV
FULL_TIME
- Job Details Description MAJOR RESPONSIBLITIES : Represent the HairClub brand : greet and engage members with a hospitality spirit, exhibit knowledge about the company, memberships, and products, and p...
- 10 Days Ago
Client service representative
- VCA
-
Parkersburg, WV
FULL_TIME
- ESSENTIAL FUNCTIONS : Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing o...
- 20 Days Ago
Client Service Specialist jobs at Popular Companies
Client Service Specialist
- COGENCY GLOBAL INC.
-
Albany, NY
- Job Description Job Description Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Summary: We are loo...
- 6/11/2024 12:00:00 AM
Client Service Specialist
- J. J. Keller & Associates, Inc
-
Neenah, WI
- Requisition #: 19081 Functional Area:Account Management; Audit/Risk/Compliance; Client Service Employment Type:Full-Time...
- 6/11/2024 12:00:00 AM
Client Service Specialist
- Watchtower Security
-
Maryland Heights, MO
- Description Location: St. Louis, MO Salary: $47,000 - $52,000 Watchtower Security, a rapidly expanding organization, is ...
- 6/11/2024 12:00:00 AM
Client Service Specialist
- SPECTRUM
-
Columbus, OH
- Ready to use your expertise in the technology and communication needs of hospitals and healthcare organizations? You can...
- 6/10/2024 12:00:00 AM
Client Service Specialist
- Umpqua Bank
-
Issaquah, WA
- Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking ser...
- 6/9/2024 12:00:00 AM
Client Service Specialist
- Cramer Management LLC
-
Horsham, PA
- Job Description Job Description Independent Branch Client Service Specialist --Horsham, PA Independent Branches, led by ...
- 6/8/2024 12:00:00 AM
Client Service Specialist
- ADP
-
Louisville, KY
- At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do...
- 5/30/2024 12:00:00 AM
Client Service Specialist
- ADP
-
El Paso, TX
- At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do...
- 5/24/2024 12:00:00 AM
About West Virginia
West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston.
West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Service Specialist jobs
$40,291 to $49,415
Most Popular Cities in West Virginia for Client Service Specialist Jobs
What does a Client Service Specialist do?
Client Service Specialist
Develop relationships with new potential clients and existing clients through the phone, using a professional, friendly, and courteous manner.
May 09, 2023
Manage, nurture and develop client relationships, effectively resolve client concerns and provide pro-active client support.
February 11, 2023
Client Service Specialist in New Brighton, MN
Acts as liaison between external and internal customers so as to facilitate and maintain an efficient exchange of information regarding customer issues.
December 23, 2022