Business Process Optimization Manager jobs in Delaware
Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Business Process Optimization Manager jobs
Manager Business Process Improvement
- City National Bank
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Dover, DE
FULL_TIME
-
MANAGER BUSINESS PROCESS IMPROVEMENT
WHAT IS THE OPPORTUNITY?
This role will be critical in managing process excellence and governance across City National Bank. The individual will be responsible for building out a Process Improvement and Process Management Center of Excellence, in collaboration with Risk and Business executives. Will need to collaborate closely across all lines of defence (LOD) to solution new structures and processes to support business process owners across the bank.
What You Will Do- Build consensus among cross-functional teams and influence decision making amongst leadership.
- Responsible for establishing and maintaining process taxonomy for 1LOD to prioritize assessment of process and control gaps based on various inputs.
- Responsible for effective change management of changes being introduced to first line of defense through the GRC Office and 1LOD Risk Workstream.
- Responsible for performing and leading teams to provide business requirements, subject matter expertise on bank processes and controls, risk management goals, and work with Business Process and Control Improvement team to develop repeatable, quantifiable, and sustainable business process improvements.
- Maintain process taxonomy and inventory by Division
- Run Process Documentation programs to document each process, sub-process, and corresponding controls, which includes procedures, desktop procedures, process with control maps, metrics with guardrails, on-going monitoring routines, and issue escalation processes.
- Act as brand ambassador for continous process improvevment and developing solid working relationships across the organization as to facilitate communication and strategic partnerships.
- Work collaboratively across the business functions to challenge current state processes, and test and develop innovative future state processes, while understanding and communicating upstream/downstream impact of proposed changes.
- Communicates project status and milestone completion to department head and key business stakeholders
- Lead development of the process change management / user adoption strategy and metrics
- Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals
- Engages in supervisory duties, performance management, and hiring of direct reports
- Assists management with developing budget estimates, work prioritization, and manage resources to the annual budget
- Contribute to ad-hoc assignments and special projects
- Bachelor's Degree or equivalent
- Minimum of 10 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work
- Minimum of 4 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity
- Demonstrated experience leading operational process improvement and/or risk projects across multiple business lines offering a wide variety of financial services products and services
- Strong knowledge of Lean Six Sigma and equivalent methodologies
- Strong analytical and complex problem-solving skills
- Strong interpersonal, verbal, and written communication skills
- Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
- Ability to work independently and in a self-directed manner
- Ability to interact with all levels of management
- Strong knowledge of rules and regulations of at least two of these regulators desired: OCC, CFPB, FRB, FINRA, SEC, and FFIEC
Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.- To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
About City National
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. - 7 Days Ago
Manager Business Process Improvement
- City National Bank
-
Home, DE
FULL_TIME
- MANAGER BUSINESS PROCESS IMPROVEMENT WHAT IS THE OPPORTUNITY?This role will be critical in managing process excellence and governance across City National Bank. The individual will be responsible for ...
- 2 Months Ago
Operational Excellence - Process Optimization Lead VP
- JPMC Candidate Experience page
-
Newark, DE
FULL_TIME
- As an Operational Excellence - Process Optimization Lead VP, within our Commercial Bank Team, you will report directly to the Global Head of Operational Excellence. In this role, you will be responsib...
- 12 Days Ago
Business Process Analyst
- City National Bank
-
Newark, DE
FULL_TIME
- BUSINESS PROCESS ANALYSTWHAT IS THE OPPORTUNITY?Strategy & Transformation team plays an integral role in leading the strategic vision and execution of all Banking & Investment Service operations. The ...
- 5 Days Ago
Business Process Analyst
- City National Bank
-
Wilmington, DE
FULL_TIME
- BUSINESS PROCESS ANALYST WHAT IS THE OPPORTUNITY?This Business Process Analyst will assist in identifying, shaping, and leading change the bank activies. The incumbent will collaborate with business &...
- 14 Days Ago
Business Process Analyst Lead
- City National Bank
-
Newark, DE
FULL_TIME
- BUSINESS PROCESS ANALYST LEAD WHAT IS THE OPPORTUNITY?The Business Process Analyst Lead will work with the Data Strategy and Governance within the 1LOD Banking & Investment Services. This individual w...
- 19 Days Ago
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Senior Operations Manager
- JLL
-
Portland, OR
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
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Senior Operations Manager
- JLL
-
Rockville, MD
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Senior Operations Manager
- JLL
-
Washington, DC
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Senior Operations Manager
- JLL
-
Raleigh, NC
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Senior Operations Manager
- JLL
-
Denver, CO
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
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About Delaware
Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$132,822 to $169,186
Most Popular Cities in Delaware for Business Process Optimization Manager Jobs
What does a Business Process Optimization Manager do?
Business Process Optimization Manager in Great Falls, MT
Business process optimization can serve as a strategy for managing difficult situations and operating in inhibiting environments.
January 24, 2020
Business Process Optimization Manager in Racine, WI
The Business Process Optimization team is also responsible for driving consistent process adoption and strategic change management across the Service and Support organization and various locations.
February 20, 2020
Business Process Optimization Manager in Petersburg, VA
Manager of Winter Operations, David Johnson, and Director and Director of Highway Maintenance, Kyle Lester, decided it was time to re-evaluate the efficiency of these routes.
December 04, 2019