Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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Branch Manager As a part of Consolidated Supply Co., a leading Pacific Northwest plumbing, hydronic heating, and water works wholesale distributor, our Branch Managers use their sales leadership, management excellence, and operational expertise to create an exceptional customer experience and grow the business with our valued customers.
Family owned and operated since 1928, we are located throughout OR, WA and ID. We value serving both our internal and external customers.
Job Description As a Branch Manager (BM), you will oversee the entire branch and have the ultimate responsibility for the branch's performance - both sales and operations.
An effective BM is out working in the branch, interacting with employees and customers every day. The BM leads by example, coaches to the right behaviors, and holds their team accountable to do what's right for the customer. Qualifications
Equal Employment Opportunity / M / F / disability / protected veteran status. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-06-05