Banquet Captain - Casino oversees banquet servers. Serves food and beverages to banquet guests. Being a Banquet Captain - Casino may take food and beverage orders when there are not enough servers present. Ensures guest satisfaction. Additionally, Banquet Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Banquet Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Banquet Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Greet guests with a smile and pleasant disposition in a timely manner. Server greets Guests, shows appreciation and takes beverage order within 2 minutes. Water delivered within 2 minutes (where applicable).Food delivered within course time. Clean and reset tables
Must be familiar with all Wine, Drink, and Food Items. Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal. Complete assigned side work and additional daily tasks. Inform immediate supervisor if situations arise with guests or fellow team members that cannot be handled directly. Serve table completely, serving all sides and accompaniments in a timely manner according to all Standards and Sequence of Service. Always conduct oneself in a manner that reflects a positive professional image to Harlow’s Casino