Applications Support Technician jobs in Texas
Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Applications Support Technician jobs
Help Desk / Technical Support
- EON Applications, Inc.
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Mc Kinney, TX
FULL_TIME
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EON Applications, a leader in Business Solution Software is looking to expand its helpdesk/software support team for our AcquireTM Applicant Tracking software unit.
We seek technicians with strong interpersonal skills capable of multi-tasking and working in a fast paced environment. Position requires candidate’s posses both excellent verbal and written communication skills. Technicians will be answering phone calls and responding to emails from customers who utilize EON Applications AcquireTM applicant tracking software. Typical calls may include resolving registration issues, product installation and general usage questions.
Job Description- Provide 1st level telephone support of AcquireTM software.
- Document all customer/case details in support case tracking system.
- Communicate effectively with Customers to determine and resolve common problems and requests in compliance with established service level agreements.
- Maintain a personal queue of ongoing customer issues until resolution. Interface with members of an escalation team and with R&D resources to bring escalated issues to resolution.
- Act as a liaison between Customers and Technical Department, including escalation of cases to 2nd level support if necessary and reporting back to customer with resolution.
- Resolve 40% - 60% of problems directly with the client via remote control software, account management and other tools.
- Participate as an active member of the Helpdesk team.
- Provide reports and updates to the Helpdesk Support Lead on a regular basis.
- Must be a team-player, self-starter, goal oriented, open minded, flexible and a people oriented professional.
- Must have some knowledge of HTML, CSS and MSSQL.
EON Applications is a Software Development and Service Provider for the SME space and has established its competitive advantage with its ability to deliver tier one technology solutions into the small and mid- market, at a small and mid-market price point.
EQUAL EMPLOYMENT OPPORTUNITY
EON Applications, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, marital status, veteran status, or sexual orientation in accordance with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which EON Applications, Inc. has facilities. This policy applies to all terms and conditions of employment, including but not limited to, employment, recruitment, selection, compensation, benefits, training, promotions, demotions, layoffs, terminations, and all other terms and conditions of employment. - 15 Days Ago
Customer Product Support Specialist
- EON Applications, Inc.
-
Mc Kinney, TX
FULL_TIME
- Customer Service and Product Support SpecialistEON Applications, Inc. is an industry leader of Cloud-based Applicant Tracking and Talent Acquisition software solutions. We develop and market solutions...
- 15 Days Ago
Applications Support Engineer
- TechTammina LLC
-
Houston, TX
FULL_TIME
- **Immediate role**Role: Applications Support EngineerLocation: Houston, TX (Onsite role)Duration: Long termRate: MarketWe are looking for an Applications Support Expert in Houston, TexasAs a part of t...
- 8 Days Ago
Associate - Applications Support
- JPMorgan Chase
-
Plano, TX
FULL_TIME
- As an Application Support professional, in our Consumer and Community Banking team, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll overs...
- Just Posted
Director, Applications Support
- Helen of Troy
-
El Paso, TX
FULL_TIME
- Join our Information Technology team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revl...
- 1 Day Ago
Applications Support- Margin & Collateral
- JPMorgan Chase
-
Houston, TX
FULL_TIME
- Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaborat...
- 16 Days Ago
Applications Support Technician jobs at Popular Companies
Applications Technician / Lawn Technician
- Senske Services
-
Orem, UT
- At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
- 6/11/2024 12:00:00 AM
Lawn Technician / Applications Technician
- Senske Services
-
Yakima, WA
- At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
- 6/11/2024 12:00:00 AM
Coatings Application Technician
- Electric Motor & Contracting Co., Inc.
-
Chesapeake, VA
- Job Description Job Description Electric Motor & Contracting Company, Inc., founded in 1960, is one of the largest indep...
- 6/10/2024 12:00:00 AM
Applications Technician / Lawn Technician
- Senske Services
-
Salt Lake City, UT
- At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
- 6/10/2024 12:00:00 AM
Industrial Materials Application Technician
- Minerals Technologies
-
Sinton, TX
- Overview: Minerals Technologies Inc. (MTI) is a leading, technology-driven specialty minerals company that develops, pro...
- 6/10/2024 12:00:00 AM
Creation/Application Technician
- dsm-firmenich
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- Applications Lab Technician New York, NY, US Onsite Salary range: 67,900-84,900 As an Application Lab Technician you wil...
- 6/9/2024 12:00:00 AM
Applications Support Technician
- Sanford Health
-
Sioux Falls, SD
- Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
- 6/8/2024 12:00:00 AM
Aquatic Applicator Technician
- Kerner LLC
-
West Palm Beach, FL
- Job Description Job Description Position Summary: Kerner Environmental is seeking an Aquatic Applicator Technician to pe...
- 6/7/2024 12:00:00 AM
About Texas
Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast.
Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$45,042 to $61,837
Most Popular Cities in Texas for Applications Support Technician Jobs
What does an Applications Support Technician do?
Applications Support Technician in Dothan, AL
Technicians constantly interact with customers and fellow employees as they answer questions and give advice.
January 14, 2020
Applications Support Technician in Elyria, OH
Serves as support in responding to and diagnosing production support problems.
January 20, 2020
Applications Support Technician in Santa Fe, NM
Under direct supervision, the ITS2 is responsible for SaaS/COTS application account maintenance and support of agency SharePoint sites.
January 25, 2020