Applications Support Technician jobs in Georgia
Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Applications Support Technician jobs
IT Support Technician Level 2
- Beyond IT Support
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Lilburn, GA
FULL_TIME
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Basic Functions:
- IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
- Onsite and Remote user support, this position involves some local travel to client locations.
- Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
- Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
- Set-up new computer equipment based on a standard configuration
- Support of disaster recovery solutions.
- Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
- System documentation maintenance and review in ConnectWise & IT Glue.
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
- Improve customer service, perception, and satisfaction.
- Fast turnaround of Customer Requests.
- Ability to multi-task
- Ability to work in a team and communicate effectively.
- Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
- Escalate service requests that require engineer level support, following ticket to resolution.
- Responsible for entering all time and expenses in ConnectWise as they occur.
- Enter all work as service tickets in ConnectWise.
- Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.- Advanced understanding of operating systems, business applications, printing systems, and network systems.
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organization’s key services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.
- Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
- Travel to client’s locations as needed (Must have reliable transportation)
- 12 Days Ago
Applications Support Analyst II
- St. Joseph's/Candler
-
Savannah, GA
FULL_TIME
- Position Summary Focus is to proactively anticipate and meet user needs while adhering to regulatory requirements and SJ/C Strategic Information Systems goals. The Applications Analyst II has excellen...
- 2 Months Ago
Applications Support Analyst II
- St. Joseph's/Candler
-
Savannah, GA
FULL_TIME
- Position Summary Focus is to proactively anticipate and meet user needs while adhering to regulatory requirements and SJ/C Strategic Information Systems goals. The Applications Analyst II has excellen...
- 2 Months Ago
Medical Lab Technician
- HealthCare Support
-
Cumming, GA
FULL_TIME
- HealthCare Support is actively seeking a Medical Lab Technician to fill an opening with a healthcare system in Cumming, GA.Daily Responsibilities for Medical Lab Technician:Supports physicians through...
- 12 Days Ago
Travel Surgical Technician (CST)
- Healthcare Support
-
Atlanta, GA
FULL_TIME
- Travel Surgical Technician (CST) HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Atlanta, Georgia for a 13 week assignment. Benefits of this Travel Surg...
- 28 Days Ago
Travel Radiology Technician
- Healthcare Support
-
Atlanta, GA
FULL_TIME
- Travel Radiology Technician HealthCare Support is actively seeking a Travel Radiology Technician to fill an opening in Atlanta, Georgia for a 13 week assignment. Benefits of this Travel Radiology Tech...
- 1 Month Ago
Applications Support Technician jobs at Popular Companies
Applications Technician / Lawn Technician
- Senske Services
-
Orem, UT
- At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
- 6/11/2024 12:00:00 AM
Lawn Technician / Applications Technician
- Senske Services
-
Yakima, WA
- At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
- 6/11/2024 12:00:00 AM
Coatings Application Technician
- Electric Motor & Contracting Co., Inc.
-
Chesapeake, VA
- Job Description Job Description Electric Motor & Contracting Company, Inc., founded in 1960, is one of the largest indep...
- 6/10/2024 12:00:00 AM
Applications Technician / Lawn Technician
- Senske Services
-
Salt Lake City, UT
- At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
- 6/10/2024 12:00:00 AM
Industrial Materials Application Technician
- Minerals Technologies
-
Sinton, TX
- Overview: Minerals Technologies Inc. (MTI) is a leading, technology-driven specialty minerals company that develops, pro...
- 6/10/2024 12:00:00 AM
Creation/Application Technician
- dsm-firmenich
-
- Applications Lab Technician New York, NY, US Onsite Salary range: 67,900-84,900 As an Application Lab Technician you wil...
- 6/9/2024 12:00:00 AM
Applications Support Technician
- Sanford Health
-
Sioux Falls, SD
- Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
- 6/8/2024 12:00:00 AM
Aquatic Applicator Technician
- Kerner LLC
-
West Palm Beach, FL
- Job Description Job Description Position Summary: Kerner Environmental is seeking an Aquatic Applicator Technician to pe...
- 6/7/2024 12:00:00 AM
About Georgia
Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989.
The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$44,490 to $61,079
Most Popular Cities in Georgia for Applications Support Technician Jobs
What does an Applications Support Technician do?
Applications Support Technician in Dothan, AL
Technicians constantly interact with customers and fellow employees as they answer questions and give advice.
January 14, 2020
Applications Support Technician in Elyria, OH
Serves as support in responding to and diagnosing production support problems.
January 20, 2020
Applications Support Technician in Santa Fe, NM
Under direct supervision, the ITS2 is responsible for SaaS/COTS application account maintenance and support of agency SharePoint sites.
January 25, 2020