Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We’re looking for someone skilled in world class customer service, with great communication skills, a positive attitude, and of course, a passion for Aloha!
This role leads and supports an awesome Customer Service Team, helps to deliver service with Aloha to our customers, & knows how to resolve customer matters like a pro! Ideal candidate will have great interpersonal skills, is team-oriented, and an effective communicator with the ability to think on one's feet.
Our teams' workday looks like this:
Qualifications
Enjoy these benefits:
You will be part of a team oriented crew that enjoys being creative, pursuing personal passions/hobbies, and participating in company volunteer efforts as a collective.
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person