A Process Approach to Performance Management

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A Process Approach to Performance Management

Whitepaper

Details

Author

Schoonover Associates

Summary

In most organizations, performance management is limited to appraisals alone. In some, it encompasses a loose process comprised of goal and standard setting, intermittent coaching, and year-end performance evaluation. In very few organizations, performance management is viewed as a more comprehensive approach to leveraging human assets that includes identifying, measuring, and developing human performance.

No matter what defined scope is involved, performance management in most settings is considered a "necessary evil," usually driven by the need to evaluate employees for retention, work assignments, promotability, and pay.

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