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Retail enterprise job-competency model

Each ITG job-competency model includes job profiles for all jobs in the model, all key functional (as well as business, individual and management competencies) behavioral-based proficiency descriptors unique to each competency and low- to no-cost learning references specific to each competency in the model.

The Retail Enterprise Model includes the following job families typical to retail companies.

Retail Specific:

Field Service
Loss Prevention
Online & Direct Mail Retailing
Retail Buying
Retail Operations & Administration
Retail Planning & Development
Store Management
Supply Chain Management and Logistics
 Plus:

Audit and Compliance
Administration
Application Services
Business Unit Support
Computer Operations
Corporate Communications
Corporate Functions
Customer Support
Data Management
Executive
Finance and Accounting
Human Resources
Infrastructure Management
IT Security
IT Service Management
Legal Services
Marketing
Network Services
Program/Project Management
Purchasing
Research and Development
Sales
Systems Management
Technology Development and Architecture
Training and Development

FREE Job-Competency Model sampler!
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Customer Testimonials
"We were looking to do a wholesale update of all our technology job descriptions and competencies. The ITG Competency Model gave us an incredible starting point in terms of identifying job families, roles within each job family and the critical competencies for each job."

- Large Canadian bank
"Salary.com’s knowledgeable consultant transformed a complex subject into something actionable and very easy to understand, enabling us to focus our energy on executing rather than planning."

- Full service outsourcing provider
"We purchased the Insurance Enterprise Competency Model from Salary.com’s ITG Competency Group because of the completeness and quality of the product. Since then we experienced ITG’s phenomenal service. Very impressive."

- Large mutual insurance company
"We found ITG was the only vendor who provided functional competency information for all of our required job families in manufacturing and corporate functions. ITG’s Competency Management Implementation Guide and consulting support provided a solid roadmap for launching our initiative."

- US based global manufacturing company
"I liked the tremendous depth of experience that is evident in working with the ITG staff. The Job-Competency Model provided us with a great foundation as we started down the talent management road."

- Large US bank
"ITG has the most comprehensive set of technical competencies in the marketplace. Using the ITG competency data as a starting point reduced the time and effort to build our company specific model and enabled us to implement competency based management much sooner than expected."

- Global professional services firm
"ITG’s depth of competency management knowledge and client focus was expertly blended to achieve our business goals."

- Worldwide information technology services and solutions company