Functional Job-Competency Models
Each Salary.com job-competency model includes job profiles for all jobs in the model
including all key functional (as well as business, individual and management) competencies,
behavioral-based proficiency descriptors unique to each competency and low or no-cost
Learning References specific to each competency in the model. Click on the links
below to see the job families included in each of our off-the-shelf job-competency
models.
Audit and Compliance
Administration
Application Services
Business Unit Support
Computer Operations
Corporate Communications
Corporate Functions
Customer Support
Data Management
Executive
Finance and Accounting
Human Resources
Infrastructure Management
IT Security
IT Service Management
Legal Services
Marketing
Network Services
Program/Project Management
Purchasing
Research and Development
Sales
Systems Management
Technology Development and Architecture
Training and Development
Insurance Industry Specific:
Actuarial
Claims Processing
Healthcare Insurance Management
Insurance Administration
Insurance Sales and Marketing
Loss Control/Risk Engineering
Provider Management
Quality Management & Compliance
Underwriting
Plus:
Audit and Compliance
Administration
Application Services
Business Unit Support
Computer Operations
Corporate Communications
Corporate Functions
Customer Support
Data Management
Executive
Finance and Accounting
Human Resources
Infrastructure Management
IT Security
IT Service Management
Legal Services
Marketing
Network Services
Program/Project Management
Purchasing
Research and Development
Sales
Systems Management Technology Development
and Architecture
Training and Development
Banking Specific:
Branch Banking
Card Services
Commercial Lending Operations
Retail Operations
Treasury Services
Plus:
Audit and Compliance
Administration
Application Services
Business Unit Support
Computer Operations
Corporate Communications
Corporate Functions
Customer Support
Data Management
Executive
Finance and Accounting
Human Resources
Infrastructure Management
IT Security
IT Service Management
Legal Services
Marketing
Network Services
Program/Project Management
Purchasing
Research and Development
Sales
Systems Management
Technology Development
and Architecture
Training and Development
Retail Specific:
Field Service
Loss Prevention
Online & Direct Mail Retailing
Retail Buying
Retail Operations & Administration
Retail Planning & Development
Store Management
Supply Chain Management and Logistics
Plus:
Audit and Compliance
Administration
Application Services
Business Unit Support
Computer Operations
Corporate Communications
Corporate Functions
Customer Support
Data Management
Executive
Finance and Accounting
Human Resources
Infrastructure Management
IT Security
IT Service Management
Legal Services
Marketing
Network Services
Program/Project Management
Purchasing
Research and Development
Sales
Systems Management
Technology Development and Architecture
Training and Development
Web Development
Administration
Community and Public Relations
Facilities Management
Finance and Accounting
Food and Nutrition
Housekeeping
Human Resources
Purchasing
Sales and Marketing
Support Services
Training and Clinical Education
Manufacturing Specific:
Engineering
Facilities & Plant Management
Manufacturing Operations
Quality Management
Research & Development
Safety
Sourcing and Procurement
Supply Chain Management & Logistics
Plus:
Audit and Compliance
Administration
Application Services
Business Unit Support
Computer Operations
Corporate Communications
Corporate Functions
Customer Support
Data Management
Executive
Finance and Accounting
Human Resources
Infrastructure Management
IT Security
IT Service Management
Legal Services
Marketing
Network Services
Program/Project Management
Purchasing
Research and Development
Sales
Systems Management
Technology Development
and Architecture
Training and Development
Audit and Compliance
Administration
Corporate Communications
Customer Support
Executive
Finance and Accounting
Human Resources
Legal Services
Marketing
Purchasing
Research and Development
Sales
Training and Development
Call Center Operations
CRM Management & Administration
Customer Outreach
Customer Services
Leadership Competency Models
Leadership competencies represent groups of behaviors organized around themes that
distinguish excellent performers in organization settings. These factors enable
individual leaders, their coaches and organizations to assess, track and improve
the identified behaviors required for success.
Under the guidance of internationally renowned expert Dr. Stephen Schoonover, Salary.com
has developed a Holistic Leadership Framework, which consists of 32 leadership characteristic
on three dimensions—Interpersonal versus Operational; Planning versus Acting; and
Strategic versus Tactical (Organizational Level).
These dimensions give rise to Leadership Archetypes whose positive characteristics
and potential pitfalls may include the following:
- The Visionary (Strategic Interpersonal Planner): Focuses on the future; but may
lack practicality.
- The Champion (Strategic Interpersonal Actor): Sponsors change; may not prepare adequately
to enable change.
- The Strategist (Strategic Operational Planner): Generates innovation; may focus
too much internally.
- The Orchestrator (Strategic Operational Actor): Focuses on key organizational outcomes;
but may push initiatives despite the cost.
- The Organizer (Tactical Interpersonal Planner): Creates trust and buy-in; may focus
too much on building relationships at the expense of getting things done.
- The Facilitator (Tactical Interpersonal Actor): Supports and encourages people according
to their style; may avoid conflict and shun being directive.
- The Initiator (Tactical Operational Planner): Sets clear objectives and outcomes;
may fail to follow through with commitments.
- The Achiever (Tactical Operational Actor): Drives work to completion; but may get
things done at all costs.