As with most things in life, the issue of trust (or a lack thereof) came up repeatedly when we talked to administrative professionals.
Companies go through the arduous hiring process because they want to make sure they get the best candidate for the job. It probably took several job interviews, assessments, and personality tests before the perfect assistant was hired, yet despite clearing all those obstacles, some bosses still question and nitpick every single thing. And it drives most assistants nuts.
“Don’t check to make sure that every single thing that you ask me to do has been done,” said one perturbed assistant. “Either you trust me to get it done or you don’t. If it requires follow-up or an update to you, you will get one…I promise!”
Another assistant mirrored that sentiment and said “Sometimes he trusts me to get things done and sometimes he doesn’t. But I always get it done.”