Top Patient Care Services Executive jobs in the United States

Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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ACCOUNT MANAGER, CLIENT SERVICES
  • OnePoint Patient Care
  • Tempe, AZ FULL_TIME
  • Our Company:
    OnePoint Patient Care
    Overview:
    As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.

    Schedule:
    Monday - Friday
    9am - 5pm
    Responsibilities:
    • Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
    • Accountable for all aspects of client relationships; primary go-to person for your client base
    • Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR’s) and Pharmacy Optimization Services (PSOP’s)
    • Leads client contract renewal process in collaboration with other key PharMerica stakeholders
    • Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
    • Manages their client base through the company’s CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
      • Own your Client Book of Business – be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer’s needs, delivering world class service
    • Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
    • Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
    • Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
    • Represents PharMerica at corporate/networking/client events and conferences
    • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
    Qualifications:
    • Bachelor's degree or equivalent experience
    • Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
    • Ability to communicate to all levels of management
    • Excellent time-management and basic computer skills
    • Advanced Microsoft Office proficiency
    • Outstanding problem-solving skills
    • Experience in root cause analysis
    • Ability to collaborate cross-functionally
    • Experience working within a collaborative team
    • Experience in a project management and client-facing customer service role
    • Strong background with the ability to manage multiple priorities and deadlines at once

    About our Line of Business: About OnePoint Patient Care OnePoint Patient Care is the nation’s leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services – offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for more than 32,000 patients per day. Through its Concierge PBM, Next Day Valet mail order and Direct Express local services, OnePoint serves more than 350 hospice programs and is available in 50 states. OnePoint was one of the first pharmacies to begin serving the hospice industry when the Medicare hospice benefit began in the 1980s. Today OnePoint has grown to be one of the leading national hospice pharmacies with 15 locations strategically positioned throughout the United States, with additional plans for expansion. For additional information on what OnePoint can do, visit www.oppc.com or call (866) 771-OPPC. Follow us on Facebook, Twitter, and LinkedIn.
  • 23 Days Ago

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Director- Patient Care Services- Surgical ICU - Detroit
  • Patient Care Services- Surgical ICU - Detroit - Henry Ford Health - Careers Careers
  • Detroit, MI FULL_TIME
  • Responsible for the direction, leadership, and support of operational, financial, programmatic, continuous improvement and personnel activities for inpatient care provided at Henry Ford Health. Respon...
  • 6 Days Ago

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Patient Services Ambassador
  • S-FN Patient Services
  • New Bedford, MA FULL_TIME
  • S-FN Patient ServicesNew Bedford, MASupport ServicesPay Grade: SC008Part-time, Day/Evening shifts, weekend & holiday rotation, 16hrs; 6:30a-3:00pReq # 78146 Work for One of the World's Best Hospitals!...
  • 18 Days Ago

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Associate Director of Patient Care Services - Nurse Executive
  • Veterans Health Administration
  • Helena, MT FULL_TIME
  • The Associate Director for Patient Care Services (ADPCS) Nurse Executive, is a member of Montana Veterans Administration Health Care System, Executive Leadership Team, along with the healthcare system...
  • 22 Days Ago

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LPN- HOME HEALTH SERVICES
  • Executive Care Home Health
  • Las Vegas, NV PART_TIME
  • ****Serious Applicants only. This is per visit rate** Home Health LPN that can provide great nursing skills in wound care, medication management/ administration, Catheter Management and other nursing ...
  • 14 Days Ago

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Patient Care Technician R29208
  • Patient Care Technicians - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29208 Category(s): Clinical Support, Patient Care Technicians Full Time / Part Time: Full-Time Shift: First Patient Care TechnicianUp to $5000 sign on bonus (subject to change) To speak with a ...
  • Just Posted

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Patient Services Rep
  • Health Advocates Network
  • Los Angeles, CA
  • Health Advocates Network is hiring a **Patient Services Representative (2 Years Exp Req)** ! This is a full-time contrac...
  • 6/1/2024 12:00:00 AM

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CUSTOMER SERVICE REP
  • Packing Corp of America
  • Los Angeles, CA
  • CUSTOMER SERVICE REP Los Angeles, CA, USA Req #9022 Friday, May 10, 2024 As a Fortune 500 company, Packaging Corporation...
  • 6/1/2024 12:00:00 AM

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Customer Service Rep
  • On Time Staffing
  • Chino, CA
  • The Customer Service Representative carries out all customer service activities such as responding to inquiries, process...
  • 5/31/2024 12:00:00 AM

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CUSTOMER SERVICE REP
  • Packing Corp of America
  • City Of Industry, CA
  • CUSTOMER SERVICE REP City of Industry, CA, USA Req #9474 Friday, May 10, 2024 As a Fortune 500 company, Packaging Corpor...
  • 5/31/2024 12:00:00 AM

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Customer Service Rep
  • ResourceMFG
  • Simi Valley, CA
  • summary Humminbird (JOME) has an immediate need for Customer Service/Technical Support Reps. 1st shift, Monday-Friday 8a...
  • 5/30/2024 12:00:00 AM

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Customer Service Rep
  • ResourceMFG
  • Chatsworth, CA
  • summary Hiring Now!Customer Service Representative1st Shift ExperiencedCustomer Service Representative- Your Next Chapte...
  • 5/30/2024 12:00:00 AM

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Customer Service Rep
  • Coastal Solutions
  • Newhall, CA
  • Calling All Superheroes! Are you ready to unleash your incredible customer service powers for the greater good? We're on...
  • 5/30/2024 12:00:00 AM

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Patient Services Rep
  • Health Advocates Network
  • Beverly Hills, CA
  • Health Advocates Network is hiring a **Patient Services Representative** **(2 Years Exp Req)** ! This is a full-time con...
  • 5/28/2024 12:00:00 AM

Income Estimation for Top Patient Care Services Executive jobs
$287,283 to $420,926