Executive Response Manager jobs in the United States

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Cyber Resilience Detection & Response Transformation Manager
  • Hispanic Technology Executive Council
  • Bentonville, AR FULL_TIME
  • We are

    Accenture is a global collective of innovators whose aim is to improve the way the world works and lives. Empowered with innovative tools, continuous learning, and a global community of diverse talent, we drive success in new business architecture that disrupts conventional practices. And we are looking to add an experienced Cyber Resilience Detection & Response Transformation Manager to an already outstanding team.

    Accenture Security helps organizations prepare, protect, detect, respond to, and recover, at all points of the security lifecycle. We hire the very best security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.

    You Are

    Passionate about security, you love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, agile environment. Youre a creative, analytical problem solver with above average documentation skills who can speak to both technical and non-technical audiences. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.

    The Work

    We are expanding our team in search of experienced professionals to grow our Cyber Resilience practice, helping our clients transform and optimize their defensive capabilities. Accenture provides the opportunity to support world-class cybersecurity programs for some of the largest organizations in the world, through a focus on rapid threat identification, incident response, cyber threat intelligence infusion, and mitigations to ensure defensive resiliency. You will be part of a specialized team that advises our clients on how to manage their cyber risk and solve hard security problems through a combination of strategic vision and operational expertise. In our experience, no two client challenges are the same, and all will provide you with opportunities to learn and grow.

    The successful candidate will ideally have a strong background in cyber defense transformation, SIEM architecture and implementation, threat detection engineering, security automation (SOAR) engineering, EDR deployment and tuning, SOC operations, technology integration, and managed security services.

    Projects that you might lead or deliver for our clients include:

    • Advising a CISO on cyber defense strategy
    • Assessing security operations maturity while recommending short- and long-term capability improvement
    • Identifying and integrating the best solutions for clients to achieve their technical and budget objectives
    • Building a SOC or insider risk program by establishing a strong operating model, process library, and governance framework
    • Planning the build-out of a leading SIEM and SOAR architecture as part of a global cyber defense strategy
    • Aligning Accentures world-class Managed Threat Detection & Response (MxDR) solution to help clients achieve high-value 24x7 coverage and scale rapidly
    • Shepherding a company through recovery from a severe cyber-attack and into improved business resilience
    • Leveraging our industry-leading cyber intelligence team to deliver threat briefings. z

    Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

    Heres what you need

    • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years work experience)
    • Minimum of 7 years experience working in a Security Operations Center or similar environment entailing continuous monitoring, intrusion detection, threat analysis, identifying indicators of compromise, incident handling, mitigations processing and tracking, threat hunting, and proactive intelligence.
    • Minimum of 7 years experience working across organizational lines of business to implement mitigations, remediations, and countermeasures resulting from cyber threat intrusions, and utilizing knowledge of the cyber threat landscape to include different types of adversaries, campaigns, and the motivations that drive them.
    • Minimum of 7 years experience developing with designing and developing cyber defense capability models, operational processes and procedures, and other SOC artifacts which are codified in a knowledge management system
    • Minimum of 7 years proven experience in utilizing and/or implementing security technologies to include SIEM (such as Splunk ES, Microsoft Sentinel, Google Chronicle SecOps, Palo Alto XSIAM, etc.), SOAR (e.g., Palo Alto XSOAR, Chronicle SOAR, Splunk SOAR, etc.), EDR (e.g., CrowdStrike, Defender, SentinelOne, etc.), and other cyber threat detection and response platforms.
    • Minimum of 7 years experience with applying industry-recognized network defense frameworks (e.g., MITRE ATT&CK, Cyber Kill Chain, Diamond Model, etc.) and integrating with cyber defense processes.
    • Minimum of 7 years experience evangelizing security concepts to a wide audience and influencing decision-making processes to stakeholders ranging from SOC analysts to Security Engineering teams to C-suite stakeholders
    • Minimum of 7 years experience in building client relationships utilizing strong communications skills (both verbal and written) to engage and influence stakeholders ranging from SOC analysts to Security Engineering teams to C-suite stakeholders. Must be self-motivated and able to work both independently and as part of a team.

    Bonus points in you have

    • Masters Degree in Cyber Security or Technology field.
    • Certifications: CISSP, CISM, GCIH, GCFA, GCFE, GMON, GSEC, or other relevant security certifications.
    • Hands-on experience in performing Incident Response and Cyber Threat Intelligence functions, including digital forensics and malware analysis.
    • Experience working with network tools and technologies such as firewall (FW), proxies, IPS/IDS devices, full packet capture (FPC), and email platforms.
    • Experience in managing cyber security functions, strategy, and risk within Fortune 500 companies, or providing those services in a consulting capacity.
    • Experience leading a security consulting, integration, and/or managed service capability.
    • Experience in public speaking, facilitating workshops, and/or thought leadership publication.
    • Knowledge of security best practices in hardening and protecting networks, servers, endpoints, applications, and databases.
    • Formal leadership and/or functional management experience.
    • Project Management experience, including a deep understanding of delivery excellence principles and core concepts such as project plans, schedules, milestones, and status reporting.
    • Knowledge of industrial control systems, compliance standards (e.g., NERC CIP, TSA Security Directive), and related cyber security standards (e.g., IEC 62443).

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here.

    Role Location Annual Salary Range

    California $93,400 to $258,500

    Colorado $93,400 to $223,300

    New York $86,500 to $258,500

    Washington $99,500 to $237,800

    #LI-NA

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

    Equal Employment Opportunity Statement


    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


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    For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.


    Requesting An Accommodation


    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


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    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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  • Baltimore, MD FULL_TIME
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Account Executive
  • Global Medical Response
  • Bend, OR FULL_TIME
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Executive Director
  • State of Ohio
  • Columbus, OH
  • About Us: Ohio New African Immigrants Commission (NAIC), a state agency created in 2009, exists to advise the Governor, ...
  • 6/1/2024 12:00:00 AM

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Executive Director / LNHA
  • CommuniCare Advantage
  • Columbus, OH
  • Executive Director / Nursing Home Administrator (LNHA) Competitive salary plus annual bonus program and quarterly perks ...
  • 6/1/2024 12:00:00 AM

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  • Wallick Communities
  • New Albany, OH
  • Description Wallick’s Construction team is currently seeking an executive level Construction professional for a Vice Pre...
  • 6/1/2024 12:00:00 AM

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Executive Director Hospice RN
  • LHC Group
  • Columbus, OH
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U.S. Private Bank-Private Banker-Executive Director or Vice President
  • JPMorgan Chase
  • Columbus, OH
  • We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide...
  • 5/29/2024 12:00:00 AM

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Executive Director Hospice RN
  • LHC New
  • Dublin, OH
  • Summary We are hiring for an Executive Director - RN. This is a Full Time Salaried position. Leadership experience requi...
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Executive Director - Distribution Strategy
  • JPMorgan Chase
  • Columbus, OH
  • At JPMorgan, we are not looking for job seekers. We seek change makers who want to make an impact.As a Executive Directo...
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Experience Design Lead, Executive Director
  • JPMorgan Chase
  • Columbus, OH
  • Here at JP Morgan & Chase, we are continuing to deliver with excellence to meet the needs of our customers and users and...
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Income Estimation for Executive Response Manager jobs
$84,661 to $136,918