Annuity Services Director jobs in the United States

Operations Support Service Representative

Job Description: 
Effective document management and processing throughout the company begins with the work that is done in Operations Support Service.  Because of the variety of documents that come in, Representatives will become familiar with the various operational functions of Americo’s many departments.

We are currently looking for a Representative (Trainee to Senior) in our Operations Support Service Department. The Representatives in this department have the critical job of supporting all departments at Americo, as well as our Policyholders and Agents. They are responsible for a diverse set of functions.

Key Responsibilities: 

• Review all incoming mail and prep each item to be scanned into the system
• Review documents and accurately identify all departments they need to be assigned
• Retrieve the company’s archives when requested by the business
• Sort and deposit incoming checks, accurately recording each transaction
• Update addresses in the various administrative systems for policy holder and agents
• Process returned correspondence and conduct research to identify the correct mailing addresses
• Follow special procedures for international correspondence, completing searches for policies

Job Qualifications: 
Individuals interested in the Operations Support Service Representative position must have a combination of good typing skills, education, a professional mindset and a solid work history.  PC skills and typing at least 50 WPM are highly preferred.  We are looking for a detail oriented self-starter, who is also a team player with a strong work ethic.

• Good Typing Skills 50 Words Per Minute
• College Education is preferred
• Professional Mindset
• Solid Work History
• PC Skills
• Detail Oriented
• Team Player
• Strong Work Ethic

Americo: We’re in this for life!
The roots of the Americo family of companies date back more than 100 years.  Americo is a Life Insurance and Annuity company providing innovative products to our customers.  At Americo, it’s the people who make things work, so we hope you join us!

What you’ll love about working at Americo:

• We offer a comprehensive paid training program that will make you feel prepared and excited about your role.  
• We place true value in work/life balance. We offer generous Paid Time Off and 11 Company Paid Holidays to all associates.
• Health and Well-Being: We are proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies 
• Prepare for your Future: Americo offers a 401(k) with a company match
• Opportunities to Give Back! We support several local organizations like Ronald McDonald House, Hope Lodge, American Red Cross, Harvester’s, and many more.
• Company Culture and Team-building: Americo participates in Kansas City Corporate Challenge, hosts company-sponsored events, and bring ice cream and coffee trucks on-site to show our appreciation
• Continued education and development: We offer multiple ways to continue education and career development with leadership programs, networking events, LOMA courses, tuition reimbursement, etc.
• Flexible work schedule: Associates will train in office (up to 3 months) and then have the opportunity to work a hybrid schedule if they meet certain job expectations
• As an associate, you will receive complimentary paid parking near our Americo offices
• We are conveniently located in Downtown Kansas City, within walking distance to top attractions and restaurants